Five proven methods to stop guessing and start creating content your audience is actively looking for — and that Google and AI actually surface.
There's a question I constantly hear from founders and marketers: "Why isn't our content converting?"
Here's the thing: content's immediate job isn't conversions. It's building trust and credibility. According to Dreamdata's 2026 B2B Benchmarks Report, the average B2B buyer goes through 88 touchpoints with a brand before they make a purchase decision. Your content needs to be showing up, consistently and usefully, long before anyone is ready to talk to sales.
My content audits often surface that content that doesn't convert is answering the wrong questions. Like generic queries, not the real things their buyers are confused, frustrated, or worried about.
To rank in AI-powered search (ChatGPT, Perplexity, Gemini's AI Overview), your content needs to be genuinely useful, specific, and trustworthy. That means answering real questions, not just stuffing keywords.
Here are the five methods I use (for myself and my clients) to figure out exactly what to write about, and how to write it so it works.
The single best source of content ideas you'll ever have is the questions your buyers ask you before they sign. Every objection, every "wait, how does that work?", every "we tried this before and it didn't work because..." — is a content brief.
The challenge is that most people forget 80% of what was said the moment the call ends. And, to be honest, it's almost impossible (and even rude) to be present on the meeting and think about making content on their questions.
But that's what Granola is for. I can't count how many times I've gotten back to Granola after the call and had the lightbulb moment of "oh, that's a good question I could answer with my content."
Granola is an AI meeting notes tool that runs in the background during your calls (both in-person and online) and captures everything, then organizes it for you. You don't type anything (unless you want to take custom notes). You just talk and Granola handles the note-taking. My brain is literally relieved from the pressure of remembering everything or taking notes.
I have Granola running for every client meeting, onboarding call, and strategy session. After the call, I use a custom Granola Recipe to extract content angles directly from the transcript.
Use it now: Client questions into content.
Or use this recipe prompt if you prefer to build your own:
AI search tools (Perplexity, ChatGPT, Gemini) surface content that answers specific questions clearly. When your article is built around the exact question a buyer asked on a sales call — in their words — it tends to be far more relevant than content built around a keyword volume report.
One of my favorite ways to access what people are struggling with in my industry is going into the Reddit rabbit hole. I use it every single time I outline a long-form article. And I use it a lot when I'm writing LinkedIn posts.
And this is especially helpful if you don't have an established audience yet, or you're not talking to your customers directly.
Reddit is still one of the most underused research tools in content marketing. It's where people talk about your category when they're not talking to salespeople — which means it's brutally honest.
People are asking questions, seeking advice, recommending or reviewing tools. It's basically a goldmine you can tap in and build your content around the pain points or struggles you see on the platform.
Search for subreddits in your niche and look for threads where people ask "what's the best tool for X" or "has anyone dealt with Y problem." The comments are basically your content brief.
Then build an article that answers that Reddit thread better than any existing answer does. Use headers that match the sub-questions in the thread. Remember, your goal is to be a genuinely helpful source in your industry, which is exactly what AI search rewards.
Most companies only know about brand mentions when someone tags them. But people talk about your category, your competitors, and your problems all the time without tagging anyone.
Brand24 is a social listening tool that monitors mentions across the web — Reddit, news sites, forums, social — and surfaces them in real time. I use it to:
Set up a Brand24 project tracking 3–5 keywords around your category (not your brand). Check it weekly. Any question or complaint that comes up repeatedly is a content brief. You're essentially doing audience research passively, in real time.
I've found some of my best LinkedIn post angles this way: by spotting things people in my audience are actually debating right now.
Most people know to check People Also Ask (PAA) section in Google. That's fine. But it's surface-level. The better move is to understand why someone is searching that query: what stage of the buying journey they're in, and what would make them trust you enough to take action.
Layer 1 — The question: What are they literally asking? Use PAA, Brand24, Granola, Semrush, Ahrefs, or just Google autocomplete.
Layer 2 — The context: Why are they asking this now? What decision are they about to make? What have they already tried?
Layer 3 — The gap: What does existing content miss? Is everyone giving a 5-step listicle when someone needs a decision framework?
When you write to that third layer, you're creating content that search engines and AI tools cite, because you're saying something more specific and more accurate than what's already out there.
For AI search specifically: AI tools pull answers from content that directly and clearly addresses a specific question. Vague, keyword-stuffed articles don't get cited. Articles that say "here's the exact thing, here's why, here's what to do" do.
You've done the research. Now the content itself has to earn trust, fast. Buyers (and AI models) are pattern-matching for credibility signals the moment they land on your page.
AI search tools want to cite authoritative, specific, clearly-structured sources. That means: answer the question early, use clear headers that mirror actual search queries, and include enough specific detail that the AI has something real to quote.
If your content reads like a landing page or vague thought leadership, it won't get picked up. If it reads like the most useful, specific answer to a real question people ask, it will.
Every week I share behind-the-scenes of my actual content workflow — what's working, what flopped, new tools I'm testing, and frameworks I've built for real client work. No filler. No corporate speak. In the meanwhile, binge on previous issues.
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